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Tuesday, June 26, 2012
Zendesk Brings Customer Support To 20K Businesses, Gets Localized In 11 Languages
Online customer service company Zendesk is announcing a new feature that could help its customers achieve their global ambitions. Specifically, Zendesk is announcing 11 fully localized versions of its product, in Dutch, English, French, German, Italian, Japanese, Korean, Brazilian-Portuguese, Spanish, and both simplified and traditional Chinese. To be clear, Zendesk customers could already deliver support in 40 languages ? but the interface for administrators and support agents were English-only. Now, if your company has offices in multiple countries, each office can manage their customer service in the language of their choice.
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